01
Services
Fill the schedule and coordinate availability
For consultancies, workshops, aesthetics and teams that sell time, visits or appointments.
For SMEs of services and products
Sell, schedule and get paid without chasing clients on WhatsApp.
Your assistant responds to each client, schedules appointments or orders and sends reminders via WhatsApp, 24 hours a day. Set it up in minutes and validate the flow before publishing, without writing code.
Desde $2,999 MXN al mes. First month: $4,999 MXN, setup included
Una cuenta por negocio, con datos separados.
Anticipo cobrado
$850.00 MXN • Pagado
Cita confirmada
Sábado 11:30 AM
Factura CFDI 4.0
Timbrada en 2.8s
24/7
Respond even if your business is closed
<1 min
In answering each client
15 min
To complete the initial route
live demo
Habla con el asistente de un negocio de muestra.
Pregúntale precios, stock, servicios o pide una cita, como lo haría un cliente real. Lo que vas a ver es exactamente lo que tus clientes verían en tu WhatsApp.
Demo interactiva con flujos preconfigurados por giro. Sin registro.
El Roble Hardware Store
online
Choose how you sell your business. Platikia configures the correct flow.
Not every business needs appointment scheduling. This choice changes the modules, readiness checks, and information the assistant requests from customers.
Configure services
02
Products
Quote, create orders and coordinate delivery
For retail, restaurants and businesses where catalog, quantities and stock matter.
03
Hybrid
Sell and then schedule, install or deliver
For businesses that combine products and labor, the order and appointment move through one workflow without asking for the same information twice.
Choose your turn. Your assistant is born configured.
Every spin brings pitch, FAQ, starter catalog and the right sales flow for your business. You just adjust prices and schedules — and publish.
No encontramos ese giro específico
Pero cualquier negocio puede operar con Platikia: elige “Otro negocio” en el registro y Sofía se adapta a lo que vendes.
Registrar mi negocioPreconfigured
dental clinic
Book evaluations, collect deposits, and confirm appointments to reduce empty-chair time.
Start with this industry
Preconfigured
Beauty salon/barber shop
Fill your team’s schedule, secure longer services, and remind customers one day before their appointment.
Start with this industry
Preconfigured
Pastry / confectionery
Take orders with a date, serving size, and flavor, then collect a deposit to secure them.
Start with this industry
Preconfigured
Hardware / materials
Quote complete material lists, confirm stock and coordinate delivery to site.
Start with this industry
Preconfigured
Workshop / technical services
Receive the problem, quote in honest ranges and schedule the diagnosis or visit.
Start with this industry
Preconfigured
Spare parts / auto parts
Ask for make, model and year before quoting — the right part the first time.
Start with this industry
Preconfigured
Restaurant/food
Orders, reservations and deliveries without leaving messages seen during peak hours.
Start with this industry
Preconfigured
Boutique / clothing and footwear
Confirm sizes and colors, reserve items with a deposit, and close the sale with payment.
Start with this industry
Preconfigured
Veterinary
Provides guidance with empathy without diagnosing and schedules consultations, vaccinations and aesthetics.
Start with this industry
Preconfigured
Gym/fitness studio
Convert each question into a sample class and follow up until registration.
Start with this industry
Preconfigured
Florist/gifts
Orders with occasion, dedication and confirmed payment to deliver the same day.
Start with this industry
Preconfigured
Stationery / printing
Receive files, quote print jobs and banners, and collect deposits for larger orders.
Start with this industry
Preconfigured
Grocery / corner store
Take the grocery list, confirm what's actually in stock, give the total, and coordinate delivery.
Start with this industry
Preconfigured
Tortilla shop
Take orders by the kilo with a delivery time, and book wholesale orders from eateries and events a day ahead.
Start with this industry
Preconfigured
Tattoo / piercing studio
Quote from a photo, placement, and size, book the consultation, and lock the date with a deposit.
Start with this industry
Preconfigured
Medical practice
Book appointments, share prices and prep instructions, and confirm the visit — without diagnosing over chat.
Start with this industry
Preconfigured
Laundry / dry cleaning
Quote by the kilo or per garment, confirm the delivery date, and notify clients when their laundry is ready.
Start with this industry
Preconfigured
Event venue / party hall
Check whether the date is open, quote the full package, and close the booking with a deposit.
Start with this industry
Preconfigured
Water refill station
Take refills and recurring orders and coordinate the day's route — with no phone calls needed.
Start with this industry
Is your industry not listed? Registration includes more than 27 industries, and “Other business” works for any operation: describe what you sell and the assistant adapts.
He doesn't just answer. Fill your schedule and get paid.
Platikia connects replies to deposits, invoices, reviews, and customer reactivation—auditable actions that generate revenue and remain under your team’s control.
Less leaks
Deposits and waitlist
Collect deposits, secure appointments or orders, and refill openings after cancellations. Fewer no-shows and more reliable sales.
Zero paperwork
CFDI invoice in chat
Your client requests their invoice via WhatsApp and it is generated by itself, with tax validation from the SAT. Your team doesn't lift a finger.
More reputation
Google Reviews Alone
After each successful service, delivery or sale, Platikia asks for the review on Google. Anyone who is not happy listens to it in private, away from your public profile.
They come back alone
Return reminders
Platikia reactivates those who have not returned, remembers renewals and pushes new purchases, appointments or services with clients who already know you.
You know what to fix
Why they did NOT move forward
A weekly report explains why customers did not move forward—price, timing, inventory, unanswered questions, or missing follow-up—so you stop losing sales blindly.
Money in sight
Results panel
See the value Platikia recovered at a glance: appointments or orders created, deposits collected, customers reactivated, and reviews earned.
Generic agents talk. Platikia connects the operation.
Meta and other platforms can already answer, recommend, and close sales. Platikia focuses on the local, auditable operating layer: prices, inventory, deposits, CFDI invoices, orders, scheduling, and human control connected to your business.
| What does it do for your business? | Generic AI assistant | Platikia |
|---|---|---|
| Answer questions 24/7 | Yes | Yes |
| Recommend, qualify leads or schedule | can do it | Included |
| Price, stock and amount decided by rules | Depends on integration | Included |
| Deposit, payment link, and auditable order | Requires integration | Included |
| CFDI invoice with validated data and payment | Requires local integration | Included |
| Cost per shift and ROI per business | Depends on implementation | Included |
Get started
Three steps. Zero code.
You connect your WhatsApp, tell Sofia how your business works, and start serving clients.
Register your business
Prepare the name of the business, WhatsApp, email, sales model and a password.
Tell him how you work
You upload your services, opening hours, equipment and contact information.
Start operating
Your assistant starts responding, quoting, scheduling or creating orders via WhatsApp automatically.
Everything you need to sell, schedule or follow up by WhatsApp
Your assistant responds, schedules, confirms appointments or orders and follows up with your clients. You decide when to intervene.
Don't lose another client
Respond instantly to every customer, at any time. That 10 PM quote no longer goes with the competition.
Learn moreSchedule appointments or orders automatically
Check availability, schedules, stock or capacity and reserve the appointment, order or installation without you having to intervene.
Learn moreReduce gaps and cold sales
Send reminders, retrieve pending conversations, and push payments or confirmations without overwhelming your team.
Learn moreYour team intervenes whenever they want
See all conversations, pause the assistant and personally return to sensitive cases when you need to.
Learn moreYour assistant does more than reply — opera tu negocio
Combina notas de voz, detección emocional, cobros de anticipos en el chat y seguimiento 24/7.
Multimodal & Voz
Entiende notas de voz y audios largos
Tus clientes mandan notas de voz pidiendo precio, cita o instalación. El asistente transcribe con precisión, extrae los datos y contesta con la cotización exacta sin pedir que repitan.
Audio de cliente (0:18)Transcripción IA instantánea
“Hola, necesito saber si tienen disponible el cambio de balatas para un Sentra 2020 y si puedo ir el sábado en la mañana...”
Adaptive
Detecta urgencia y estado de ánimo
Si el cliente está molesto o apurado, el tono cambia automáticamente a empático y alerta a tu equipo con una notificación prioritaria.
Tono del cliente:Urgente / Inconforme
Acción Platikia:Pausa + Handoff al dueño
Conversión & SAT
Cobro de anticipos y factura CFDI
Genera links de pago por WhatsApp para apartar citas o pedidos. Valida el pago y emite la factura CFDI 4.0 automáticamente.
Link de cobro individual$850.00 MXN
Factura fiscalCFDI 4.0 Validado
Retención & ROI
Reactivación de clientes y atención 24/7
Identifica a los clientes que llevan 60+ días sin escribir y los contacta con ofertas o recordatorios oportunos. Esa venta de las 10 PM ya no se va con la competencia.
24/7
Respuesta
+35%
Citas cerradas
0%
Comisiones
Technology behind every conversation
WhatsApp Business
Artificial intelligence
Google Calendar
Data encryption
Platikia vs. traditional chatbots
The difference: Platikia understands, adapts and schedules. A chatbot only repeats answers.
Platikia
Typical chatbot
Model
AI assistant that understands and responds like a human
Chatbot with predefined responses
Intelligence
Understands mood, voice notes and language automatically
Fixed responses or manual integration
Start time
Minutes — without code or developers
Weeks of configuration
Availability
24/7/365 without restriction
Depends on the plan and configuration
Your space
Private panel for your business
Shared view in a general CRM
Security
Bank-grade encryption, customer data isolated by business
Generic provider security
It works for mixed services, products or models
From an individual business to a chain. You activate the modules that your business needs.
Professional services
Your virtual customer service answers clients, schedules appointments, confirms requirements and sends reminders while your team attends.
Commerce and retail
Answer prices, validate stock, create orders, coordinate deliveries and recover conversations that have gone cold.
technical services
Quote installations, request missing details, schedule visits, and collect payments or deposits before dispatching the team.
Branch or franchise
Each location has its own workspace, schedule, and fully isolated data—one account per location, with no cross-location data mixing.
Solve your doubts before starting
The most common questions from SME owners like you.
Is it a chatbot?
No. A chatbot follows fixed scripts. Platikia uses artificial intelligence that understands the context, detects the customer's mood and responds like your best virtual assistant would — answer, schedule and follow up.
Does it replace my virtual assistant?
It does not replace your team, it takes away repetitive WhatsApp. Platikia answers messages 24/7, schedules, quotes and sends reminders; Your team focuses on the client who is in your business and on delicate cases.
How long does it take to start?
Minutes. You connect your WhatsApp number, tell your assistant how your business works (services, schedules, team) and they start serving. You don't need to schedule or hire anyone.
Does it work after hours?
Always. Your business never loses a client because they wrote at dawn, on a weekend or on a holiday. That 10 PM urgency is scheduled with you, not with the competition.
Can it connect to my calendar?
Yes. Platikia checks your availability and saves appointments or orders directly on your calendar (Google Calendar), respecting duration by type of service and schedules by specialist.
Is my clients' data safe?
Yes. Each business has its private space with bank-level encryption (AES-256). Your customers' data is never mixed with that of another business.
Do I need a special WhatsApp number?
No. Platikia works with your current WhatsApp Business number. You don't need a new line.
Can I intervene whenever I want?
Yes. You see the complete history, pause the assistant and resume the conversation at any time. When you finish, you reactivate it and it continues where you left off.
Hay cobros aparte del plan de Platikia?
Pueden existir, y te los decimos antes. Con la API oficial de WhatsApp (Cloud API), Platikia agrupa las respuestas dentro de la ventana de 24 h para reducir lo que Meta cobra por conversación, pero Meta puede cobrar aparte según tu volumen y plantillas. Si prefieres conectar WhatsApp, Instagram y Messenger por un proveedor multicanal como Zernio, necesitas tu propia cuenta ahí, con costo por cuenta conectada más lo que cobre cada plataforma. La facturación (CFDI) usa tu cuenta de Facturapi, que cobra por factura emitida. Ninguno de esos cargos lo fija Platikia.
Add virtual workers to your portfolio. The margin is yours.
Platikia invoices you only the wholesale price per active business. You charge your client what your market supports — without commissions, without intermediate gateways and without Platikia touching your client's money.
Finished product, not a canvas
No prompt setup from scratch: add the client, choose their industry, and the assistant starts ready to quote, schedule, collect deposits, and issue CFDI invoices. Mexican operations from day one.
No commissions or intermediaries
Invoices directly to your client through your own means. Platikia only charges you wholesale for each active deal — demo deals are not billed.
Agency panel with your economy
Your businesses, your quota, what you pay Platikia and your estimated margin in one place. Customer registration in minutes with preconfigured transfers.
The installation is also yours
Charge a guided setup fee ($3,000–$5,000 MXN is common in the market): it is 100% your income from day one.
try it today
Your clients are already writing. Have someone answer.
Sofia attends, schedules and follows up with your clients 24/7 from day one. Start with a guided pilot and measurable results.